We don’t want to hide any information, it is important that you as a provider or a user know what is happening to your personal data. If you’re unsure about something, please get in touch!
Qinematic believes in person integrity, as well as safety and security of data. We can benefit hugely from the wealth of knowledge and fresh insights that can come from data, and it should be managed respectfully. We follow the guidelines set out in the Data Protection Act, and we ask that provider using our services do the same.
Many of Qinematic’s customers are health service providers, such as physical therapists, personal trainers and other health and wellness consultants. We highly recommend that end users seek professional advice when interpreting scan results. We cannot however attest to the knowledge or competence of Providers (or their partners), and we take no responsibility for how they use the service, nor the advice they give. Any suggestions that we make in our education or marketing are for illustration purposes only and should not be considered personal advice.
Qinematic is known as a Processor of data. That means that we manage the data on behalf of the Providers who use our service. We do not make any decisions based on the data. We simply make it possible to collect the data, store it securely, and deliver it to end users. The Provider and the end user are the Controllers of the data, and they make their own decisions about how to use the information.
Each end user is asked to give consent before a scan is performed, and we make it possible for the Provider of the service to safely store the data, and to make it available to the end user in a convenient way. We only give access to Authenticated providers who have a Service Agreement with us. That Service Agreement follows the Data Protection Act (DPA).
Scans are stored securely on the Microsoft Azure cloud platform, using advanced security technology and cryptography. Microsoft is one of the most experienced actors in online services, and their compliance is independently audited. Please visit their Trust Centre (https://www.microsoft.com/en-us/trustcenter/CloudServices/Azure) for more information.
Data is stored according to local and regional regulations. For example, in the EU, transferring data across borders into other regions is not permitted. Qinematic will never transfer an end user’s data outside of Europe, unless instructed to do so by the Provider and with written consent from the end user.
Qinematic is health software that can be used at the discretion of health, fitness and wellness service providers. It is a recording and documenting service, and not a diagnostic tool. It is primarily designed for communicating human movement analysis and for prevention, education, and motivation.
The Qinematic service involves recording the posture and movements of a human using 3D video, replaying the 3D video, estimating measurements based on biomechanics algorithms, and reporting the measurements. It does not compare performance to norms, nor make any classifications, decisions or suggestions.
We currently use the latest Kinect Xbox One sensor. This is not a medical device, however many studies have shown it, and its predecessor to be suitable for clinical use.
Qinematic primarily develops and sells software to health and fitness service providers, who in turn sell services including scans, feedback and reporting to the end customer. Qinematic has a price schedule for sales to its own customers, but does not dictate the fees charged by Providers to their customers.
Qinematic may sell software, licenses to use software, and subscriptions directly or via agents, affiliates, subsidiaries and/or resellers. Although we do not consider ourselves a supplier of hardware, on occasion we may be involved in reselling of hardware.
The right to use the service by a Provider is limited to a “Territory” (for example, the EU/EEA). Scanning or reporting of data by a Provider is not permitted outside of the territory defined in the license agreement.
The customer is responsible for ensuring that any hardware used is compatible, suitably configured, secure and protected against viruses ands theft. Qinematic is not accountable for any loss of data, or financial loss incurred due to issues with hardware, software or network problems.
Qinematic values research and continuing professional development. We may be involved in research, education and business development.
Although we consider ourselves experts in human movement and applied clinical science, we do not provide direct health provider services other than for demonstration and marketing purposes.
Qinematic offers support to customers about Qinematic software and cloud services, however we take no responsibility for hardware and associated software, network, integration any other matters not directly associated with Qinematic software and storage.
Qinematic is not obliged to provide marketing material to its customers. Customers are not permitted to use the Qinematic name, logos, media or other material unless made openly available by Qinematic, or with written permission. Qinematic reserves the right to grant and/or withdraw permission to use any intellectual property at any time, and without any consequences whatsoever.